Manchester City top the table for match day experience
Fri 22nd Aug 2014 | Fan Engagement
Manchester City have come out on top in a survey by VisitFootball into fans’ match day experience.
Carried out by the Premier League in conjunction with VisitFootball, the annual audit looks at the experience and service levels for home and visiting supporters at each stadium. It takes into account accessibility for disabled fans, the hospitality experience, pre-match entertainment, catering facilities, stewarding and the welcome received by fans.
City scored the highest marks for home fans as well as for the hospitality experience, with the club coming in second for access for disabled fans and third for visiting supporters’ experience.
The accolade comes on the back of more good results for the blues in the Premier League Match Attenders Survey. Manchester City scored an impressive 4.47 out of 5 for its overall match day experience – the highest in the entire league.
The Etihad Stadium’s facilities, sight lines, cleanliness and catering all received the highest average scores in the league in the Match Attenders Survey. City fans were also very positive about the club’s communication and ticketing and supporter services.
Danny Wilson, Director of Sales, Service and Operations for MCFC, said: “We are extremely proud to be recognised in this way. It reflects the hard work that the staff off the pitch undertake and the part they play in ensuring that everyone who attends a match at the Etihad Stadium has a match day experience to remember.
“Having been awarded the first position overall for the 2012-13 season by VisitFootball, we knew this would be no easy task to retain. We must therefore acknowledge all of the other clubs, their staff and the great work that they do. We thank them for looking after our supporters when they travel away. We’re very much looking forward to the start of the 2014-15 season and delivering the City match day experience.”
Posted by: Kev Howland
|RETURN TO LATEST NEWS SECTION|
|SUBSCRIBE TO THE FCBUSINESS RSS FEED|
|If you have any football business related news stories you’d like to share then please contact us –|
To subscribe to our range of football newsletters including news, products and jobs CLICK HERE.
Thu 20th Apr 2017 | Fan Engagement
LaLiga and Twitter have teamed up to give fans watching the El Clasico specially designed emoji hashtags for use on the social media platform. Offering a unique experience to fans and bringing the...
Wed 19th Apr 2017 | Fan Engagement
Virgin Media are in the middle of an advertising blitz, promoting their ‘Twenty’s Plenty’ offering with The Football Supporters Federation. The first thing you’d think about...
Tue 11th Apr 2017 | Fan Engagement
Millwall Football Club has been named Nickelodeon Family Club of the Year at the annual EFL Awards in London on Sunday evening. The Lions collected the prestigious award for the first time in the...
Thu 6th Apr 2017 | Fan Engagement
Virgin Media is standing up for away football fans in a ground-breaking campaign which launches across key channels tomorrow (Friday 7 April). In a football-first, Virgin Media is going to subsidise...