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Fans Urged To Purchase Tickets From Official Sources Only

Thu 26th Nov 2015 | Safety & Security

Football fans are being warned of the dangers of purchasing matchday tickets from unofficial sources or touts in a campaign launched by the Premier League.

The sale of fake and fraudulent tickets is a growing issue in English football with illegal activity happening every week online and at grounds across the country.

The Premier League is working closely with clubs to address an increasing threat of touting that is affecting both domestic and international fans.

Last season, 25,000 purported Manchester United "tickets" with an advertised value of £8million were on sale on unauthorised ticketing websites, while Crystal Palace have cancelled 375 memberships for fraudulent ticketing activity.

The Premier League is urging fans to buy match tickets directly from Premier League clubs and their official ticketing partners only.

"The rise in touting is leaving more and more fans out of pocket," said, Cathy Long, Head of Supporter Services at the Premier League.

"Many fans who buy from unofficial sources either pay far above face-value for second-hand tickets, or worse, purchase a fake or non-existent ticket.

“Our clubs are working hard to address the problem, and hopefully raising awareness will mean fewer fans become victims of touts.”

Kevin Miles, Chief Executive of the Football Supporters Federation, has welcomed the action by the Premier League and clubs to make fans aware of this problem and to direct them to official channels. 

"Fans from across the country and further afield are being duped by illegal ticketing websites that look genuine and even have the official Premier League logo," Miles said.

"The ordering processes are professional even down to the purchase confirmation email that some fans receive.

"However, when fans arrive at the ground on the match day, they are left embarrassed and upset when they discover that they'd in fact bought a fake ticket."

To bring attention to the issue of touting the Premier League’s campaign includes videos featuring the magician Ben Hanlin, the star of ITV2’s Tricked.

To find a list of illegal ticketing websites and learn about what to look out for when buying Barclays Premier League tickets, fans can go to http://www.premierleague.com/safe-ticket-buying .

Image: Action Images / Adam Holt

Posted by: Aaron Gourley

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