Walsall fans give their opinion on the clubs facilities
Mon 31st Jan 2011 | Football Stadiums & Facilities
Fans have provided valuable feedback on aspects of Walsall Football Club through an online survey.
The survey, which appeared on the club’s official website, covered a range of topics from the most convenient way to purchase a ticket, views on facilities, season-tickets, right down to how good a half-time pie tastes.
The survey closed yesterday with over 500 supporters taking the time to give the club their views.
The survey highlighted some key points off the pitch regarding the Walsall FC experience as a whole.
Walsall are keen to improve the facilities and services that they offer and want to continue to give their fans what they want.
The survey highlighted many interesting statistics. From the age of the respondents who took part, the vast majority were over the age of 18. It is clear that the club needs to look at ways to attract the next generation of fans and encourage younger supporters to the Banks’s Stadium.
With early bird season tickets launching next month the survey revealed that price is the most important factor to supporters when purchasing a season ticket. The inclusion of a free cup game and a percentage off club merchandise were also of high priority to fans.
In terms of the facilities on offer, from quality of food to the service of the staff, most supporters rated the matchday experience as good to average. The majority of supporters who took part in the survey would like a singing section introduced, so the club will contact current season-ticket holders in this area of the stadium to gauge their views.
“Obviously, the club fully understand that the most important thing to our supporters is getting things right on the pitch,” explained Chief Executive, Stefan Gamble. “However, if we can complement that with getting things right off the field, then we will be in a strong position.
“The results of the survey will be taken on board and we will look to implement a range of new initiatives as a result of the feedback.”
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